ACCESS Bank has announced that it will temporarily shut services for a system upgrade aimed at optimising its offerings to customers.
This was contained in an email sent to its customers on Tuesday, 8 October 2204.
According to the bank, the upgrade will take place in phases, starting on Saturday, 12 October at 10 pm and ending on Sunday, 13 October, at 6:30 am.
The bank added that during this period, customers may experience temporary service disruptions on the Access More app, Internet Banking platform, and ATMs.
The message read, “Dear Valued Customer, in line with our continuous drive to better serve you, we embarked on a comprehensive system upgrade to optimise the functionality of our systems.
“The upgrade exercise, which will take place in phases, starts on Saturday, 12 October at 10 pm to Sunday, 13 October 2024 at 6:30 am (West African Time).”
However, the bank assured customers that their cards will remain operational, and the *901# service will still be available for funds transfers, airtime and data purchases, as well as bill payments.
“Upon completion of this exercise, service across all channels will be fully restored,” the bank stated.
It also emphasized its commitment to keeping customers informed about subsequent phases of the upgrade exercise.
Eighteen-Eleven Media