Ibadan DisCo Admits Error In Band A Feeders Claim, Apologizes To Customers 

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IBADAN Electricity Distribution Company (IBEDC) has aligned itself with the position of the Transmission Company of Nigeria (TCN) on its inability to deliver the estimated hours of supply to customers on band A feeders.

The company, in a recent communication, said it has reviewed TCN’s claim in the spirit of openness, transparency, and accountability and found that to be correct. 

Speaking through its Head, Media Relations, Busolami Tunwase, IBEDC said it acknowledges the energy and passion the regulator and other stakeholders have put and continue to put into making this programme – Revised Service Based Tariff – succeed, adding that it has taken swift action to correct the errors and send the right signals to its personnel by taking disciplinary actions on all those that were involved in misrepresenting the facts that were sent to the public. 

Recall that IBEDC had on 9th April 2024, via its social communication to its customers, stated that TCN was responsible for its (IBEDC) failure to deliver estimated hours of supply to its feeder due to system outages and tripping on TCN’s feeders.

In a swift response, the TCN had in a media report denied the allegations, noting that the feeders mentioned in the IBEDC’s publication are not within the TCN network. 

The development led to further investigation by the IBEDC which was later found to be false allegations against the TCN.

The rejoinder issued by the IBEDC reads in part: “Our attention has been drawn to the TCN publication of 11th of April, 2024, where they pointed out a misrepresentation in IBEDC’s communication to its customers on Band A feeders, where TCN was blamed for its inability to deliver the estimated hours of supply.

“We have reviewed this in the spirit of openness, transparency, and accountability and found that to be correct. 

“Management hereby acknowledges the energy and passion the regulator and other stakeholders have put and continue to put into making this programme – Revised Service Based Tariff – succeed, and has taken swift action to correct this and send the right signals to our personnel by taking disciplinary actions on all those that were involved in misrepresenting the facts that were sent to the public. 

“We are committed to upholding the highest standards of integrity and professionalism within our organisation, and necessary disciplinary action has been taken accordingly.

“Moving forward, we apologize for any confusion or inconvenience caused by the misrepresentation and reaffirm our dedication to providing a reliable electricity supply to all our customers, including those in Band A and across our entire service area. 

“We remain committed to serving our customers with excellence and integrity, and we appreciate your continued support and understanding.”

 

Eighteen-Eleven Media 

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